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Training

Training and Technical Support

Secure Health, Inc. offers excellent comprehensive clinical training and installation for all equipment we sell. Both onsite and online VNG equipment clinical training is available. We also provide timely and informative clinical and technical support for the equipment for the duration of its use. Our equipment and products are backed by a solid manufacturer's warranty for parts and labor.

Secure Health, Inc. and Difra Instrumentation offer a hands-on live VNG Training Seminar co-sponsored with A.T. Still University, Mesa, Arizona. The next LIVE VNG event is Saturday, October 8, 2022.

Secure Health, Inc. was also affiliated with developing the nation's first/only accredited CME program for neurovestibular sciences. Secure Health is known for excellent support after the sale and have many referrals and repeat customers who can attest to our quality and service. If you are interested in a quote for training and education, please contact us.

Technical Support:

--On call support

--Remote access to your hard drive to reduce downtime

--Software support for your Difra VNG balance assessment devices

Training is limited to VNG systems manufactured by Difra Instrumentation and sold by Secure Health, Inc and our authorized representatives

[When is the right time to upgrade your VNG device?]

Our Goal is Your Success

First and most important is the amount of training and support you will receive with your purchase. You may receive training at your facility when your full-featured HeadStar or NyStar VNG system is installed. One of our skilled technicians will come to your office to set-up and train for all components purchased -- please refer to the specific terms of your quotation or paid invoice. HeadStar E-Z VNG customers receive online training in lieu of onsite training. Onsite training is available for HeadStar E-Z at an additional cost, please check with your representative for details. 

VNG Video Demonstration

Our support team is on call 24/7 to answer all your questions. That is why we give you our cell phone numbers and not just our office numbers.

We are committed to help you correct any difficulties you may be experiencing while the patient is still in your facility so testing can be completed. With your permission we can remotely access your computer to immediately diagnose and possibly correct software problems quickly and efficiently. Should hardware repairs be needed, we can also assist.

Our competitors will sell you equipment, but ask yourself, "What happens after the sale?" Do the competitors really care if you are successful? We do and we back it up with unparalleled, ongoing customer support, the best balance diagnosis and rehab system and world-class marketing.

Knowledge, Experience

Dan Scherer and our knowledgeable, experienced team will assist you with your VNG training, sales and support.

Dan Scherer, Secure Health, Inc.; Olivier Dirix
Jeff Ruff, Dan Scherer, Secure Health Inc. and Olivier Dirix, Difra Instrumentation

Group and Private VNG Training

Contact us for information on our group VNG training and/or private VNG training

Downtown Fort Wayne, Indiana

Sponsored by Secure Health, Inc.

Secure Health, Inc. is the exclusive US agent for Difra Instrumentation, a world's leading manufacturer of diagnostic balance disorder technology for more than 48 years.

NEXT LIVE VNG SEMINAR – FALL OF 2023 – Phoenix/Mesa AZ – Call 260-804-4041 [email protected] or submit online form

  • Do you suffer with dizziness?
  • Difra Introduces VisioX D2 Oculography Module
  • Always Be Networking
  • How to Recognize a Good Partner
  • VNG and Concussions
  • Why Balance Assessment Platforms are Essential as the Prelude to VNG Testing
  • Repairs Procedure and Shipping Instructions
  • A Goal without Action is just a Dream
  • Preventative Maintenance for AirStar and CoolStar caloric irrigators
  • VNG Over Read Services From Secure Health, Inc.
  • Maximize Care of VNG, Caloric Equipment
  • VNG Pre-Testing Patient Instructions
  • Patient Compliance
  • VNG Marketing Strategies
  • Live Online VNG Training
  • Why did the software freeze during a VNG test?
  • Special Incentive: Lease your new VNG with 4 months deferred payments and 8 months of ramped up payments
  • Troubleshooting: An overview of common VNG technical issues
  • Guide to Frenzel Goggles Compared with VNG vestibular testing
  • Difra VNG Software Comparison, Basic or Full Featured
  • Section 179: Accelerated Depreciation
  • Calorics: To Cool or Not to Cool?
  • The Right Choice, One or Two Camera VNG?
  • Accurately Assess Patients with a Balance Assessment Platform
  • When is the right time to upgrade your VNG Device? 
  • New VNG Seminar

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Copyright 2006 – 2023 Secure Health, Inc. All rights reserved

No portion of the photos, images, information, content or intellectual property contained in this web site may be reproduced or used without prior express written permission.

Secure Health Inc. is the exclusive North American agent for Difra Instrumentation
Secure Health, Inc. is the exclusive US agent for Difra Instrumentation, a global leading manufacturer of diagnostic balance disorder technology for more than four decades. Secure Health, Inc. has assembled the finest vestibular and balance products in the world. Our Better Balance™ technology is comprised of proven systems that identify, diagnose and treat vestibular and balance disorders. An essential component of our Better Balance™ technology is premium VNG diagnostic equipment manufactured by Difra Instrumentation. Difra Instrumentation is a world's leading manufacturer of diagnostic balance disorder technology for more than 48 years. CALL 260-804-4041 FOR MORE INFORMATION or via email: [email protected]
FOR MORE INFORMATION, CALL 260-804-4041 or 260-418-6835 or [email protected]
COPYRIGHT 2006 – 2023 SECURE HEALTH, INC. ALL RIGHTS RESERVED No portion of the photos, images, information, content or intellectual property contained in this web site may be reproduced or used without prior express written permission.