Training and Technical Support
Secure Health, Inc. offers excellent comprehensive clinical training and installation for all equipment we sell. Both onsite and online VNG equipment clinical training is available. We also provide timely and informative clinical and technical support for the equipment for the duration of its use. Our equipment and products are backed by a solid manufacturer's warranty for parts and labor.
Secure Health, Inc. and Difra Instrumentation offer a hands-on live VNG Training Seminar co-sponsored with A.T. Still University, Mesa, Arizona. The next LIVE VNG event is Saturday, MARCH 23, 2024.
Secure Health, Inc. was also affiliated with developing the nation's first/only accredited CME program for neurovestibular sciences. Secure Health is known for excellent support after the sale and have many referrals and repeat customers who can attest to our quality and service. If you are interested in a quote for training and education, please contact us.
--On call support
--Remote access to your hard drive to reduce downtime
--Software support for your Difra VNG balance assessment devices
Training is limited to VNG systems manufactured by Difra Instrumentation and sold by Secure Health, Inc and our authorized representatives
Our Goal is Your Success
First and most important is the amount of training and support you will receive with your purchase. You may receive training at your facility when your full-featured HeadStar or NyStar VNG system is installed. One of our skilled technicians will come to your office to set-up and train for all components purchased -- please refer to the specific terms of your quotation or paid invoice. HeadStar E-Z VNG customers receive online training in lieu of onsite training. Onsite training is available for HeadStar E-Z at an additional cost, please check with your representative for details.
Our support team is on call 24/7 to answer all your questions. That is why we give you our cell phone numbers and not just our office numbers.
We are committed to help you correct any difficulties you may be experiencing while the patient is still in your facility so testing can be completed. With your permission we can remotely access your computer to immediately diagnose and possibly correct software problems quickly and efficiently. Should hardware repairs be needed, we can also assist.
Our competitors will sell you equipment, but ask yourself, "What happens after the sale?" Do the competitors really care if you are successful? We do and we back it up with unparalleled, ongoing customer support, the best balance diagnosis and rehab system and world-class marketing.
Dan Scherer and our knowledgeable, experienced team will assist you with your VNG training, sales and support.
Secure Health, Inc. is the exclusive US agent for Difra Instrumentation, a world's leading manufacturer of diagnostic balance disorder technology for more than 48 years.